Cancellation & Refunds Policy

Cancellations

Kindly note that we are not a product seller but a service provider and as such, we are not in a position to allow for any cancellations of your order once the service has already been rendered or is in the process of being rendered.

Refunds

In rare cases where the client is unhappy with the quality of services rendered because of complete failure or part shortfall in the promised deliverable, we may issue refund of the order amount on a pro-rata basis or offer substitute services to compensate the client only